Shipping costs within Australia:
- Regular shipping: FREE for orders over $50, or $5 for orders under $50.
- Express shipping for orders is a flat rate of $9.
All orders come with tracking, and are currently shipped with Australia Post from Gold Coast, Australia.
Shipping times within Australia:
We use Australia Post as our shipping carrier. The average shipping durations are as follows;
- Regular shipping: allow 5-7 business days for delivery within Australia.
- Express shipping: allow 1-3 business days for delivery within Australia.
Note: a ‘business day’ is a working day (Monday-Friday) and excludes public holidays.
There is potential of shipping delays during peak holiday seasons and unforeseen national disasters, such as the bushfires or COVID-19. This is out of our control and we apologise for any delays during these times.
See full shipping details.
Items are eligible for a return within 60 days from the day the products are delivered, subject to our returns terms and conditions. We offer exchange (depending on availability) or refunds on full priced items. Change of mind returns are to be sent back at the buyer’s expense.
For our customised made-to-order range or sale items - returns will not be accepted.
We do recommend to check the device size on your order confirmation to ensure you receive the item as per your expectations.
See full returns details.