This real wood mobile phone case is made from tough rosewood - built into a soft rubberised shell, to give your phone maximum protection. The print has been engraved into the wood - giving it a unique, indented, long-lasting pattern. Every case is different, due to the different textures of the wood. Available for;
- iPhone; XR, XS Max, X/XS, 8/7 Plus, 8/7 & 6/6s Plus.
- Samsung Galaxy; S9, S9 Plus, S8, S8 Plus & S7.
FREE postage for all orders over $40! // buy now, and pay later with Afterpay!
Minca Cases has a diverse range of exclusive case & cover prints which protect your electronic device, whilst adding your own personality at the same time. All our items are shipped from Australia in unique packaging - ready to gift to that someone special (or to keep for yourself!).
Please refer to our Shipping Policy and Return Policy for further information.
Minca Cases x
We love your support! At Minca Cases, we want you to be completely satisfied with your purchases. If there are any issues with your order and would like to arrange for an exchange, replacement or refund please visit our returns centre page
here.
CHANGE OF MIND
If you change your mind for any reason we accept returns within 60 days from the date your order was delivered (excluding personalised custom case designs and sale items).
Unfortunately we are unable to accept returns or exchanges for all custom cases as these have been already customised to your own design.
All items must be returned in original packaging and in an unused condition. They must be received by us before a refund or replacement is issued. Delivery charges are non refundable unless the item purchased is faulty or incorrectly sent. We recommend using registered mail or tracking services when you return the item, as we cannot be held liable for any items lost within the post.
If you would like to return your item, please visit our returns centre page here.
Once your items have been received by us, we will inspect the goods and process your refund, replacement or exchange as soon as possible. You will receive an email to notify you once your items have been received, and another to advise that your refund, replacement to exchange has been processed. All refunds will be returned back to you via the same payment method that you used for your original purchase.
Any purchases that are sale items and custom case designs are final and not available to be returned, exchanged or refunded.
IMPORTANT INFO
If you have placed an order in one of our promotions where you have received an item for free and you need to return an item for a refund, we are unfortunately not able to refund the full priced value of the item in full. These promotions include; Buy 3 items for the price of 2 and Buy 1 get 1 for free.
We would be able to give you a partial refund for the item as you received a free item with your purchase. Please contact us by visiting
our returns centre page here.
FAULTY ITEMS
We inspect all our items before they are shipped to ensure they are of top standard. If you do receive a faulty item we would be more than happy to either replace or refund the item. We want to get this resolved as quickly as possible so please contact us as soon as you receive your order via our returns centre page here.
AFTERPAY RETURNS
Our return policy also applies to all Afterpay orders. So if you change your mind for any reason or you are a eligble for a refund for an item we will process this to you back via Afterpay. Please note that the item/s needs to be received by us before a refund is issued. If you have any questions regarding your Afterpay payments after we have processed your refund please contact Afterpay.
Any purchases that are sale items and custom case designs are final and not available to be returned, exchanged or refunded.
We want you to receive your items in a timely fashion so please provide complete and accurate details at the time of making your purchase. We ship our items to the address provided on the order confirmation. Please ensure that you enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Minca Cases are not obliged to re-send the order to the correct address at our own expense.
If there has been a mistake after you order has been made, please contact us at info@mincacases.com as soon as possible - and we will try our best to correct the address if your item/s have not already been sent.
Please note that all items are sent by regular post without tracking unless advised otherwise. If you require tracking or express postage, please select this option when placing your order, or contact us if you have any questions before making the purchase.
Shipping Costs, Payment & Delivery Times
We ship worldwide! All items are sent from Queensland, Australia through Australia Post. Phone cases, iPad covers, keyboard skins, pop stands and screen protectors are sent for FREE WORLDWIDE by regular post for all orders over $40.
All items are priced and charged in Australian Dollars at checkout. Minca Cases are not responsible for any price differences determined by your bank regarding currency conversions or fees.
Minca Cases accepts payment via credit card (Visa, Mastercard & American Express), Afterpay, Paypal and Bitcoin. All shipping options listed below;
Regular Postage: FREE for orders more than $40, or $4 for orders less than $40 (expected delivery time is 5-7 business days, no tracking provided)
Express Postage: $8 (expected delivery time is 1-2 business days, tracking number provided)
Regular Postage via Airmail: FREE for orders more than $40, or $4 for orders less than $40 (expected delivery time is 10-18 Business days). No tracking provided.
Handling Times
Your item/s will be dispatched within 1 business day, after your order has been confirmed. If for any reason this duration is longer we will contact you to advise of the delay. We only dispatch on business days (Monday-Friday).
Communication
You will be automatically emailed once your order has been confirmed and payment being received. We will email you again to notify you that your order has been dispatched.
If you have any questions regarding your order please check out our FAQ's as your answer may already be there. Alternatively you can contact us at info@mincacases.com with your name and order number and we will reply as soon as possible.
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